Ep 193: Real Estate’s AI Transformation – What’s Next?

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Unlocking Efficiency and Personalization in Real Estate Through AI

In today's episode of the "Everyday AI" podcast, the impact of artificial intelligence on the real estate industry was discussed, shedding light on the transformative potential of AI in streamlining processes and enhancing customer experiences. This article delves into the compelling insights from the episode, highlighting the ways in which AI is revolutionizing the real estate sector and what business leaders need to know to leverage AI for growth and success.

Revolutionizing Customer Interactions with AI

The episode emphasized how AI is fundamentally changing customer interactions in the real estate industry. Through the utilization of AI-powered tools, businesses are redefining their approach to customer engagement. From implementing AI-driven virtual assistants for seamless communication with potential clients to harnessing AI for personalized and efficient property management, the real estate sector is experiencing a paradigm shift in the way it interacts with and serves its customers.

AI allows businesses to automate routine tasks, liberating human resources from administrative burdens and empowering them to focus on high-value, interpersonal interactions with clients. As a business leader, embracing AI-powered solutions can enable a more customer-centric approach while significantly enhancing operational efficiency.

Enhancing Operational Efficiency with AI

The podcast touched upon the significant impact of AI in driving operational efficiencies within real estate businesses. By harnessing AI technologies like speech-to-text and voice recognition, professionals in the field can streamline various processes such as property inspections, tenant communication, and reporting, leading to substantial time savings and improved productivity.

Moreover, the implementation of AI-powered tools in property management software has resulted in remarkable gains in automation, consistency, and accuracy. These technologies go beyond simple automation, introducing new levels of standardization and reliability in property management operations, thus elevating the overall quality of service.

Embracing AI for Competitive Advantage

A key takeaway from the podcast is the importance of embracing AI to gain a competitive edge in the real estate industry. As AI adoption becomes more prevalent, businesses that leverage AI strategically can outperform their counterparts by offering enhanced customer experiences, driving operational efficiencies, and staying ahead of market trends.

Business leaders and decision-makers in the real estate industry are urged to explore the potential of AI to optimize their operations, unlock new capabilities, and deliver added value to clients. With AI as a catalyst for innovation and differentiation, organizations can position themselves at the forefront of industry transformation, ensuring sustainable growth and success.

Adapting to the Future of Real Estate with AI

As the episode highlighted, the future of real estate lies in leveraging AI to create seamless, personalized experiences for both clients and professionals in the industry. Through the strategic implementation of AI-driven solutions, businesses can unlock unprecedented efficiencies, foster stronger customer relationships, and propel their organizations to new heights of success.

In this era of digital transformation, embracing AI is not merely a choice but a necessity, offering a gateway to enhanced competitiveness and relevance in the dynamic real estate landscape. With AI as a potent ally, the possibilities for innovation and growth in the real estate industry are vast and compelling. As the industry evolves, those who adapt and harness the power of AI stand to thrive in this new era of real estate.

Topics Covered in This Episode

1. The Impact of AI on Real Estate Industry
2. AI Initiatives at AppFolio
3. Overcoming Customer Hesitancy to Adopt AI Features
4. Changing Behavior and Future Trends in Real Estate
5. Advantages and Challenges of AI in Real Estate

Podcast Transcript

Jordan Wilson [00:00:16]:
How is AI going to impact the real estate industry? You know, it's something that we all do. You know? Maybe you're not a realtor, but at some point in our lives, we all buy, sell, rent homes. So how is artificial intelligence going to impact the process in which that's done? Well, we're gonna talk about that Today and a lot more on everyday AI. Welcome. My name is Jordan Wilson, and I am your host. And everyday AI, it's for you. It's for me too, but it's for all of us, everyday people who are looking to learn about generative AI, but also how we can leverage it To both grow our companies and to grow our careers. So, yes, today, we will be talking, with a a special guest today about how AI is already impacting and will continue to impact the real estate industry and how, real estate companies even work and operate.

Jordan Wilson [00:01:11]:
But before we get to that, let's start as we always do by going over the AI news. Alright. And as a reminder, go to your everyday AI .com. Sign up for the free daily free daily newsletter. Yes. This is a live stream of podcast. But if I'm being honest, I think the the daily newsletter is where it's at. If you really wanna grow your company and grow your career, we break down each conversation every single day as well as Highlighting more of the news pieces and a whole lot more.

Jordan Wilson [00:01:39]:
And, I mean, our website right now, it is like a free generative AI university. We have now About a 190 interviews with expert guests ranging across all topics. So no matter what you wanna learn, you can do so on your everydayai.com. Alright. Let's take a look at the AI news now. So, Google is showcasing its newest AI video product. So Google has announced a new AI video called Lumiere, which can create realistic, diverse, and coherent videos in various scenarios. It uses a unique architecture to simultaneously handle the space and time aspects of a video resulting in a smoother and more consistent output compared to existing models.

Jordan Wilson [00:02:17]:
So, yeah, Google is throwing their hat right in the In the ring here, you know, Meta has, you know, their, kind of text to video product, but the leaders here obviously are Runway and Pica Labs. But Lumiere kind of stands out for its ability to generate More realistic and diverse motions and options for easy editing. It's unavailable for actual testing at the time. Google just kind of, released, some some teasers on it. Alright. Next piece of news has to do with a lot of money, $3,000,000,000,000. So that is the market cap that Microsoft just passed. So Microsoft reached the $3,000,000,000,000 market cap for the first time driven by its success in artificial intelligence and The broader tech rally that we talk about on the show all the time.

Jordan Wilson [00:02:59]:
Microsoft became just the 2nd company to eclipse that $3,000,000,000,000 market cap After Apple, recently achieved the milestone as well. So it's been major tech companies including Microsoft and Meta that have seen their market valuation soar Mainly due to investors' interest in AI. And it's always funny to look at the AI, you know, the the quarterly calls when it seems like a race to see which company can Just say the word AI more times. Right? But we've talked about this earlier in the show even about how the magnificent 7 tech stocks, all AI heavy, accounted for 70% of the S and P's gains in 2023. So, yes, 7 stocks accounted for 70% of the S and P's gains last year. Alright. Last piece of news, more big tech. Here we go.

Jordan Wilson [00:03:41]:
But some of the biggest names in AI are actually teaming up with the US government. So the National Science Foundation, NSF, is launching a national artificial intelligence research resource, which is Nair, n a I r r. Alright. So this pilot program is in collaboration with the top tech companies and federal agencies in order to ensure the US remains a leader in AI research and innovation. So This is a somewhat rare public and private collaborative efforts led by 10 federal agencies and 25 private and nonprofit organizations To democratize access to advanced AI resources in the US. So all the major tech companies are in this, you know, your Amazon, IBM, Microsoft, Nvidia, etcetera, And they're all, contributing in kind resources. Yeah. Big cash, to support the program.

Jordan Wilson [00:04:28]:
The effort is in response to the AI resources being Concentrated and difficult to access for many communities. Right? Yeah. A lot of, you know, AI tech, it's, you know, out in Silicon Valley or maybe just the the larger cities, You know, here in the US, so this is an effort to bring it to all areas of the United States. Alright. So for more, make sure you go to your everyday AI Come and sign up for that free daily newsletter. But we're not here to talk about the news all day. That's Mondays when we talk about news that matters. Today, we're here to talk about real estate.

Jordan Wilson [00:04:59]:
And don't worry. If you're joining us live, like Josh tuning in from Dallas or Brian joining us from Minnesota, Harvey, good morning to everyone. Mauricio and Wuzy, what are your questions about how AI is going to, impact The real estate sector. I'm excited, but don't worry. We have an actual guest today to answer those questions. Not me. Don't worry. So Please help me welcome to the show as we bring on Kat Allday, who is the VP of AI and product operations at AppFolio.

Jordan Wilson [00:05:32]:
Kat, thank you so much for joining the Everyday AI Show.

Cat Allday [00:05:35]:
Good morning. Thanks for having me. I'm very excited to be here.

Jordan Wilson [00:05:38]:
Yeah. Special good morning to you. Right? West Coasters joining joining at 5:30 AM. I love it. But, Cat, maybe just tell us a little bit about what you do as the VP of AI and product and a little bit also about what AppFolio is and what AppFolio does.

Cat Allday [00:05:53]:
Great. So I'll start with telling you a little bit about what AppFolio does so that it makes sense to what I do at AppFolio. So, Appfolio is a property management software company. So we build software to support the property management business As well as the real estate investment business. So when we think about real estate, you know, everybody's looking to, buy properties, Either they're investing in those properties. Everybody lives in a property whether that you're an owner or a renter. And and then there's the whole ecosystem around managing those properties, whether those are vendors, like your plumbers that need to come in and repair Or, you know, people who are doing leasing and advertising. So all of those things.

Cat Allday [00:06:39]:
So we we support that entire ecosystem of end users that use our products to manage properties day to day. And what I do at AppFolio, so for the last few years, I've been leading our AI initiative, which is really how do we apply these technologies to our products to help our customers run their businesses. And I've, Over time, my role has evolved, and I also run sort of our operations function within within the product team.

Jordan Wilson [00:07:05]:
Nice. Maybe can you give us just a a glimpse of different, AI initiatives that you've had at AppFolio so far and also how those have been received. Right? Because I think, You know, every all companies and, you know, soft you know, whether you're software or not, you know, are trying their best to implement AI, You know, to make people's lives easier. So maybe just quickly talk about what AI initiatives AppFolio has already put out there and kind of what the reception has been so far.

Cat Allday [00:07:33]:
Yeah. So I'll share. This is, like, I think, pretty exciting news. So in 2023, 90 over 90% of our customers used an AI feature in our product, so pretty wide adoption. What we've done is we've made it really easy for our customers To to engage with AI, and they may not even realize it. So our very first foray into, AI was with a leasing assistant. So we have a product called Lisa, which is the digital leasing assistant. So if you think about the process of renting an apartment, you might be driving down the street, you see a for lease sign on a On a, you know, on a banner, outside of a department building, and you go to call that number.

Cat Allday [00:08:14]:
Well, what if it's at 9 o'clock at night? More than likely, you have to leave a voice mail and somebody might call you back the next day. But then you're at work. Right? And so it's like there's this, like, phone tag that happens. Well, with with this product, what we did is we we added the capability for a bot To interact via text message. So when you call that phone number, if we recognize it's a cell phone, we're able to send a text saying, Hey. I'm not able to talk right now, but I can interact with you via text. And the bot uses SMS to communicate with the the prospect It can answer questions about the apartment building, you know, price, do they allow pets, you know, pretty much everything you can think of. And now what that that thought thought has done is it's taken that heavy load of that, you know, prospect conversation.

Cat Allday [00:09:06]:
And then what it does is it directs it to, like, okay. Do you wanna come view the apartment? And then it hands it off to a real person, to the leasing agent. So what it's done is it's freed that leasing agent up from answering all that inbound and really focus then on, Hey. I'm gonna show the apartment because that's the real value I add as a person. Right? Now I can use my sales pitch and actually do that work versus Filtering all these leads that might not ever actually go anywhere. Yeah. So that was our 1st foray and pretty powerful as you can imagine.

Jordan Wilson [00:09:40]:
Yeah. 90 90%. That's, yeah, that's a huge, adoption rate there. Yeah. You know, you bring up a good point because I think, You know, we're going to be seeing more and more of bots. Right? Not just, you know, in in real estate, but, you know, across Any probably major website that you use and I think that sometimes, you know, bots got a bad name. Right? Because, chatbots have been around for, you know, more than 10 years, but they've been traditionally not always very smart. You know? This is before generative AI when you went and chatted with a body.

Jordan Wilson [00:10:11]:
It was Kind of preprogrammed answers, and it was super frustrating. So do you think that, Cat, just across the the the real estate industry, Is this kind of a trend? Because, yeah, it's people sometimes don't look at apartments or houses during the normal 9 to 5 schedule when People in the real estate industry are working. So is this kind of a a a wider trend, you know, across the industry to use generative AI in in this way?

Cat Allday [00:10:38]:
Yeah. I think especially in the leasing space, I think that's where AI first really got a foothold in real estate, because of this, like, I think you're right. It's not people don't look for apartments during business hours, right, when leasing agents are typically working, And and leads were getting lost left and right. So that's definitely where AI sort of got a foothold. But I do think that, you know, in the future, we're gonna see a generative AI specifically being used throughout the life cycle of a resident In an in a unit. Right? So not just in the front up front leasing part, but, like, throughout the time that they are living in that unit. Right. And every interaction they have with the the property manager.

Cat Allday [00:11:24]:
So I think that's pretty exciting.

Jordan Wilson [00:11:27]:
You know what? Let's let's talk a little bit about this because I think when a lot of people who maybe aren't, you know, the VP of AI such as yourself, but I think when people think of AI in general, they think and sometimes I even fall into this, way of thinking is, okay. Well, this is less Human interaction. Is that the case at least when it comes to, you know, where real estate is is headed next? Does it mean less human interaction?

Cat Allday [00:11:55]:
Yeah. So people get into real estate because they like people. It's a very, relationship heavy industry. And I think that this is a concern I've heard from lots of people I've talked to. I think what's exciting is that AI is actually gonna allow people to have more human interaction. So think about the person who's sitting behind a desk at the property management business Answering the phone, answering all these inbounds, answering emails, doing all this stuff. They're not interacting with their residents. They're not out there community creating community in their in Their properties.

Cat Allday [00:12:31]:
And so if AI can eliminate all of that busy work that they're doing at their desk, and it now allows them to get out Into the community, running community events, you know, interacting with their residents, solving problems face to face, I actually think you're gonna have more human interaction with these technologies than they do today. So I I think it's gonna be the opposite. They're gonna you know, their their residents are gonna wish they'd go away.

Jordan Wilson [00:12:56]:
Okay. So a pretty a pretty relevant, question here from Cecilia. So even to that point, right, because I think sometimes The holdup in AI, I think, you know, that I've seen, you know, working with with businesses is that handoff from AI Too human and not losing it. So, Cecilia here asking in the situation that you said where, you know, someone can text or, you know, when they call a number, you know, they get an automated text back that, you know, gives them directions or or, you know, information. Cecilia asking, does that lease spot actually send the text thread to, you know, sales or a realtor so they can have that that hand off.

Cat Allday [00:13:33]:
Yeah. So in our product, we have this thing called a guest card, which is the It's like in a CRM where you have all the information about the prospect. So that entire text conversation, so all the questions that the The prospect asked and everything that the digital leasing assistant responded, how they answered those questions, all of that is is kept in the guest card. So when the leasing agent is showing that unit to that person, they know exactly the questions that that person asked upfront. So, yeah, they're They're totally equipped with that, which I think is amazing because if you think about what happens when you're on the phone as a leasing agent talk you're not writing down everything that the person asked. And so It's actually a more thorough, you know, I think, experience for the leasing agent to have all of that, verbatims.

Jordan Wilson [00:14:20]:
Yeah. I I love it when our everyday AI live audience does a better job than me coming up with questions. So, Tara here saying, Can you share with us how your company has addressed the challenge of customers who may be hesitant to use AI powered features in real estate and how you've worked to overcome this barrier? Tara, great question.

Cat Allday [00:14:38]:
Great question. You know, I think it's demonstrating value, helping the customer understand, like, How this technology actually will help them meet their goals, their business objectives, just like any piece of software. Right? You have to show the value, to get somebody to adopt it. And so it's about ease of use. It's about seamless experience. I think those are all things that Our our our precourse, you're designing these types of tools and how they can be used. And it's no different in the real estate industry than any industry, I don't think. But I think it's about, like, really showing how you are eliminating the work that they don't wanna do.

Cat Allday [00:15:19]:
And that and that's pretty easy to convince somebody once they, are able to, you know, not have to do the the 5 extra steps. Right? And we're seeing customers who will say, hey. This thing that I used to do, this particular activity used to take me 40 hours, And now I'm able to do it in 2 hours. So those huge, like, improvements sells itself. You don't have to do a whole lot of Convincing.

Jordan Wilson [00:15:45]:
Sure. So, yeah, you Kat, what happens in that scenario, though, where, you know, maybe someone was doing more of these tasks, like you said, that Took up 40 hours of their week, and now if they, you know, successfully, you know, use AI, of course, there's always a little bit of a learning curve, but, Yeah. Then what does happen if, you know, there's 40 hours of of manual tasks and now they can use, you know, different AI solutions, and it's 2 hours or 4 hours. Yeah. You know? What what happens to those people's jobs, their work? You you know? What what what happens with that?

Cat Allday [00:16:16]:
Yeah. You know, this is what I get this question all the time. Right? And I think now you're able to take that person who you hired for a very important reason, which was, Hey. They're really good with customers or they they're they're a great relationship builder. And now you can allow them to do what you really hired them for. Because I guarantee you probably didn't hire them to do 40 hours of data entry. Right? And so I do think you're gonna these jobs are gonna evolve. It's gonna be less time behind the desk, more time in the field.

Cat Allday [00:16:48]:
It's going to be, you know, going out and building your Helping build your business by maybe going to find more owners who wanna use your company as a property management business. So I think that there are, the roles will shift. The work will still be there, but the work will be different. That's the way I I anticipate seeing that change.

Jordan Wilson [00:17:09]:
You know, in In general, so not even just talking about, you know, Appfolios, different offerings, what would you say is is the one biggest gain, that that people in property management, you you know, real estate, what is the one biggest gain that they can get if they haven't started to to use AI already?

Cat Allday [00:17:27]:
Yeah. So I think there's a couple of things. I mean, one, there's time savings. That's that's a huge component. But I also think there's consistency and experience. By leveraging AI, we'll do the same thing every time. You can create a very consistent experience for your residents or for people you interact with in your business. And so that's one thing.

Cat Allday [00:17:49]:
And I think that's something people don't always think about. Right? When you're training a employee, You have to train them how to run your business. You've got your your SOP binder, right, which is, like, here's all the things that we do. And if you can Teaching AI to do that, now you've created this consistent experience.

Jordan Wilson [00:18:09]:
I love it. You know, I'm I love talking to, you know, people that Run AI departments or are in charge of artificial intelligence at large companies such as yourself, Kat, because I like to ask them this. Aside from, you know, the the actual products that you're ultimately you know, product services software features that you're, you know, making, for all of your customers, How are you using generative AI in your day to day role aside from building it?

Cat Allday [00:18:40]:
Yeah. Yeah. So, I don't take notes at all. I I stopped taking notes. And so when I'm in a meeting, You know, and I I spend probably 80% of my day in meetings, in my role. You know, I used to take notes, and I'd have notebooks filled with notes. And then I would be like, okay. I know I wrote down an action item, and I need to go back and do that.

Cat Allday [00:19:05]:
So I actually use, a tool that, like, takes notes for me during my meetings. And not only does it take the notes, but it summarizes the notes. So it's not just a transcription. It summarizes the notes, and it tells me my actions and assigns who that action is assigned to. It's amazing. It's a time chain it's like a game changer. And so when I'm in the meeting, I am a 100% present in the meeting versus, like, you know, trying to capture notes. Wait.

Cat Allday [00:19:33]:
Can you repeat that? And that's been, like to me, that's, like, a game changer.

Jordan Wilson [00:19:37]:
That's that's huge. And I'm I'm curious which because everyone's gonna be asking. Which which program do you use for that?

Cat Allday [00:19:44]:
I use Superpowered.

Jordan Wilson [00:19:46]:
Superb. Yeah. That's a that's a great one. Yeah. And Yeah. Hey. If if you are listening on the podcast too, we'll make sure to put in we've done, like, 2 can like, separate episodes on on different ways to to use AI even like in the, you you know, in your meetings. So we've talked about this one, multiple times, but great tip there from Kat.

Jordan Wilson [00:20:03]:
So so, Kat, I'm I'm also wondering, you know, is it hard To change people's behavior. Right? So so whether we're talking about, you know, property, you know, property owners, Real estate, you know, companies that you know, maybe they're like, hey. We've been successful for for decades, you know, doing things the old fashioned way. Like, is there maybe you know, I'm not gonna say a a a danger to that, but is there a huge downside to just doing things the way that they've always been done if Everyone else, you know, in the industry is realizing these these huge gains and and time savings. Like, is is that A bad thing if they if they don't jump on board?

Cat Allday [00:20:44]:
Oh, I think it will definitely be a competitive disadvantage. Right? When your competitors are able to run their business more efficiently with less people, getting more work done, building and then building those relationships, they're gonna be stealing those You know, your customer is away from you. So I do think it's gonna be a competitive disadvantage for folks who don't think about how to leverage technology to drive business outcomes they want. Right? But I think to your point earlier, it's hard to change behavior. Like, I'm not I'm guilty of it. I've been using AI tools for years. Right? And I still go back to the old way of doing things because it's what's comfortable or This muscle memory that says I should read that entire article from, you know, start to finish, Instead of using, you know, a tool that will summarize and give me the cliff notes, I think those are little things that are behavior changes that are really hard, and you have to be deliberate. And and so when we're asking customers to do something similar, we have to be We have to give them a little bit of space and grace, right, to, like, know that it's gonna take them a little while to get over the fence.

Cat Allday [00:21:56]:
But I think it's about our job is To show them the value. Like, how do how does it help them, demonstrate it? And then that's the that's like, the proof is in the pudding. Then they're they're willing to to to give it a shot.

Jordan Wilson [00:22:10]:
Yeah. Absolutely. So, you know, you've been, you know, helping build, You know, AI powered offerings for AppFolio, but maybe as we think about what hasn't happened yet. Right. Because like you said, you've seen a 90% adoption rate for people using, and I'm sure the majority of those people have have seen positive gains and, you know, Positive outcomes from using, these different AI features, but kind of what's what's next. Right? When we look at Real estate in the intersection of artificial intelligence, generative AI, large language models. What maybe hasn't happened yet for the industry, but you can see, hey. This is one of the next big obstacles or the next big time saving pieces that our industry is going to see soon.

Cat Allday [00:22:57]:
Yeah. So I think the way that people interact with the the tools will change fundamentally. So, I'm a huge proponent of, speech to text or using voice dictation to get things done. I hate. I've I've no no longer can I use the texting on my iPhone? For some reason, the keyboard's gotten smaller. I don't know what it is. I transpose number letters all the time, so I use voice all the time. I think voice is gonna be an interesting foray into, you know, Using voice with generative AI.

Cat Allday [00:23:34]:
And so I'll give you an example where I think it could be really powerful. So I'm, Like, on a property, I'm walking around, I see a car parked illegally, And I'm like, okay. Whose car is that? Which tenant owns that, you know, BMW? I could use voice dictation into my phone in an app That maybe has access to my tenant records, and I can say, tell me whose car has this license plate. It brings up that record. And from there, I can say, send a text to so and so. Tell them if you don't move move their car in the next 2 hours, I'm a have it towed. And I don't have to do anything. I just use my phone, and I use voice dictation.

Cat Allday [00:24:15]:
Like, that I think is the power of generative AI in the future. And so Now I don't have to go back to the office to look that person up on the computer. That is, I think, where it's, It'll change the way we interact with technology, and solve our problems in our businesses. Right? And so Yeah. That's that's just one example where I think it'd be pretty powerful.

Jordan Wilson [00:24:37]:
I think I think that's a great point too because when you think about, you know, the real estate industry and property management, yeah, it's everyone is on the go. Right? You're like, you're at those properties. You're at those facilities. And, yeah, even myself, like, I hate I hate texting. Like, I was literally, My wife was watching me text last night, and I I I tried to send the same word 4 times, and I got it wrong each and every time. So I yeah. I think even myself, I just need to get to more just, you know, text to speech. It's, it's it's terrible.

Jordan Wilson [00:25:06]:
So maybe, like, you know, Cat, we've talked about so much here so far today. You know, we've talked about how AI can actually, you know, bring a little more personal and a little more human face to face, interaction. We you know, we talked about even what AppFolio, is doing to, you know, offer these new AI features to customers. But maybe if if there is one takeaway, Right? That you wanted people to know about, you know, how AI can best be used in the industry. What is that 1 piece of advice that you have for people that, you know, can really help them, you know, if if they work there, you know, grow their career? What is that 1 piece of advice that you have?

Cat Allday [00:25:45]:
Yeah. So I think the reason we people get into the real estate industry is because they wanna help people Housing. Like, it's one of the most important things that we can provide in this in in the, you know, in this industry is like, hey. We're helping people Find a home. We're helping people feel safe and secure. And and so how do you leverage technology To help you on that mission. Right? And I think, if you use technology that allows you to be more efficient, Get more done. You're helping more people find housing, and I think that that you can tie that mission to the technology.

Cat Allday [00:26:24]:
And I think that's something that we don't often think about. We Kinda forget about, you know, why we get into this business in the 1st place. And so I think, like, to me, my advice would be don't be afraid of the technology. Try it. There's there it's only gonna help you, and it will help your business, and it'll help you really achieve that goal, which is, you know, Helping your residents have a great experience or helping somebody find an apartment, who maybe is having a hard time doing it. And so I think that is, Kind of the way I think about how we solve these problems for our customers.

Jordan Wilson [00:27:00]:
It's good. Yes. Still, like, what I love there, Cat, is everything you said. It wasn't about technology. It's actually about helping humans, and I think that's a great takeaway for people tuning in today that, hey. AI can be used in this industry to help humans have better outcomes. It's fantastic. Well, Kat, we covered so much.

Jordan Wilson [00:27:19]:
Thank you so much joining the Everyday AI Show. We super appreciate your time.

Cat Allday [00:27:24]:
Great. Thank you.

Jordan Wilson [00:27:25]:
Alright. And, hey, as a reminder, everyone, we talked about a lot. Don't worry. We're gonna be recapping it all in our daily newsletter. So make sure, if you haven't already, go to your everyday AI .com. Sign up for the free daily newsletter. Don't take it from me. Josh literally said that everyday AI newsletter is the bee's knees.

Jordan Wilson [00:27:43]:
Thanks, Josh. So we'll be recapping our conversation with Kat A little bit more about what AppFolio does, it's all gonna be in there. So thanks for joining us today, and we hope to see you back tomorrow and every day for more everyday AI. Thanks, y'all.

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